Best 5 Affordable VOIP Services
- Monit Kale
- Nov 14, 2024
- 8 min read
Updated: Nov 15, 2024
Effective communication is essential for any business in today's fast-paced digital environment. VoIP (Voice over Internet Protocol) services are becoming the preferred option for businesses seeking affordable communication solutions. AI Soft Mart is dedicated to recommending the top VoIP services globally, facilitating companies' smooth transition to cutting-edge communication systems. This article examines some of the most reasonably priced VoIP options and explains why VoIP is a revolutionary investment.
What is VoIP?
Using VoIP technology enables voice calls to be sent over the internet rather than through conventional phone lines. This advancement allows businesses to benefit from top-notch audio calls, video conferencing, and messaging services at a significantly lower cost than traditional telephony.
Key Benefits Of VoIP Services
Cost-Effective Communication:
VoIP services significantly reduce costs by eliminating long-distance fees and the need for costly hardware installations. Some providers even offer unlimited calling plans for specific regions.
Global Connectivity:
VoIP allows businesses to establish global connections without concerns about call charges or network limitations, making it ideal for remote teams or international offices.
Scalability:
Unlike traditional phone systems that require extensive upgrades as businesses expand, VoIP services can easily expand or reduce capacity, enabling companies to adjust lines without incurring substantial additional expenses.
Unified Communication:
Modern VoIP platforms combine voice, video, SMS, and chat services into a single interface, simplifying both internal and external communication processes.
Top Affordable VoIP Services Worldwide
Here’s a list of some of the best budget-friendly VoIP services suggested by AI Soft Mart:
8x8 VoIP
Starting Price: $28 to $57/month/user
Pros
Unlimited domestic calls included in all plans
Some plans offer unlimited international calling
Video calls and auto-attendant are available across all packages
No long-term contracts required
Cons
Advanced features are accessible only in premium plans
Call recordings are stored for a limited period
The Interactive Voice Response (IVR) feature requires an additional purchase
Read About 8x8
Despite not being the most affordable option, 8×8 is the greatest low-cost VoIP phone service provider for small enterprises due to its versatility. The plans are reasonably priced, with monthly rates ranging from $28 to $57 per user, and you can save even more if you choose annual pricing, which can save you up to 25%.
Like the majority of VoIP phone systems, 8×8 provides voice mail, auto attendant, and unlimited domestic calling on all tiers. However, 8×8 distinguishes itself with its unrestricted global reach. Since you won't be paying a per-minute fee for calls or texts, you'll need to select either the mid-tier or high-tier plan, but both offer significant discounts over the competition.
The cheapest 8×8 plan is good as is, but you will need to upgrade to one of the more expensive plans or pay for an add-on if you want contact center supervisor and SMS texting capabilities. 8×8's service has certain drawbacks, such as the fact that call and video records are only kept in the cloud for a brief amount of time and that interactive voice response (IVR) is an expensive add-on for all plans that qualify.
Whether your business is small or large, 8×8 provides top-notch VoIP service with advanced features at a reasonable cost across all plans.
Call Hippo
Starting Price: $18 - 42$ /month/user
Pros
Global Number Availability: Provides local telephone numbers in more than 50 nations, facilitating worldwide accessibility at economical rates.
Feature-Packed Packages: Comprises fundamental VoIP functionalities such as call redirection, interactive voice response (IVR), and call data analysis, along with unrestricted calling on premium plans.
Budget-Friendly for Small and Medium Enterprises (SMEs): Competitive rates with yearly rebates, rendering it budget-friendly for small to mid-sized enterprises.
Cons
Limited Call Recording Storage: Call recordings are only stored temporarily, depending on the plan.
Higher Costs for Advanced Features: Features like voice broadcasting and power dialing are only available in premium plans.
No Free Trial: Businesses must commit upfront, as there is no option for a free trial.
Read About Call Hippo
For small to mid-sized organizations, CallHippo is a feature-rich and reasonably priced solution. The monthly rates for CallHippo's plans range from $16 to $30 per user, with annual membership reductions available.
In addition to basic VoIP functions like call forwarding, IVR (Interactive Voice Response), and call statistics, CallHippo's premium services include unlimited calling. CallHippo's strong worldwide number availability in more than 50 countries is what makes it unique and enables companies to open local offices abroad without incurring extra call fees.
The basic plan is enough for basic business requirements, but a higher-tier plan upgrade is required to access additional features like voice broadcasting, power dialing, and Smart Switch (for better call quality). Although call recordings are provided, they are only kept for a certain amount of time depending on the plan. Furthermore, a higher-tier subscription could be necessary for some analytics capabilities and CRM connections.
For startups, SMBs, or larger organizations looking for international reach with local numbers and advanced VoIP features, CallHippo offers a well-rounded, cost-effective solution with flexible plans to support business growth.
Google Voice
Starting Price: $10 to $30 /month/user
Pros
Highly Affordable: Among the most budget-friendly VoIP options for businesses.
Unlimited Domestic Communication: Includes unlimited calling and SMS within the country.
Seamless Integration: Works smoothly with Google Workspace products.
24/7 Customer Support: Available around the clock for assistance.
Cons
Auto-Attendant Restricted: Available only in higher-tier plans.
Advanced Analytics Limited: Offered exclusively with the top-tier plan.
International Call Charges: Additional rates apply for global calls.
User Limitations: Lower-tier plans support a limited number of users.
Read About Google Voice
In the past, Google Voice was the preferred VoIP option for a second personal or business phone number. To protect your privacy, you could use the Google phone number to make and receive calls from your own smartphone. Google Voice is now only meant for commercial use due to changes in the market, however the price is still quite low. Monthly prices range from $10 to $30 per user.
It goes without saying that Google Voice is compatible with the Google Workspace suite of tools, which includes Google Calendar, Gmail, Hangouts chat, Google Meet, and its video conferencing software. Google Voice is user-friendly and comes with the most standard features found in VoIP phone service providers
Unlimited domestic calls are available to and from the United States and Canada. Additionally, you will have unlimited SMS texting in the United States. Call forwarding, voice mail transcription, and round-the-clock assistance are available. Only the $20 and $30 per-user monthly options include a tiered auto attendant. Only those on the highest rung are eligible for advanced reporting. Additionally, the cheapest plan only allows for 10 users; if you need to add more, you will need to upgrade.
For the absolute cheapest VoIP phone service, choose Google Voice. The $10 per-user monthly rate is the lowest you can find for the features you get.
Phone.com
Starting Price: $12.74 to $27.19 /month/user
Pros
Affordable Plans: Offers budget-friendly pricing options.
Voicemail Notifications: Sends voicemail alerts directly to email.
Auto Attendant: Included with every plan.
HIPAA-Compliant: Ensures secure communication for healthcare-related needs.
Cons
Voicemail Transcriptions Limited: Available only with higher-tier plans.
Expensive Add-Ons: Many features require additional purchases.
Call Analytics Restricted: Provided exclusively on the highest-tier plan.
Unlimited Calling: Offered only in the premium plan.
Texting Costs Extra: SMS service is available but at an additional fee.
No Free Trial: Users must commit without a trial period.
Read About Phone.com
In addition to having some of the lowest monthly per-user charges in the VoIP sector, Phone.com also has several special features. Plans cost $14.99, $21.99, and $31.99 per user each month; but, if you pay annually, you can save 15%. It's crucial to remember that not all plans allow unlimited calls; the entry-level plan only provides 300 minutes for the duration of the account (any overages will be charged). Unlimited minutes are included in other plans.
The most distinctive feature of Phone.com is that all of its plans offer HIPAA-compliant phone calls, protecting client and company communication. HIPAA-compliant video calls are also available on Plus and Pro levels. SMS texting, voice mail, transcription, video calls, auto attendant, and faxing are also included in all plans.
Despite being one of the greatest low-cost VoIP phone service providers for small businesses, Phone.com offers a number of add-ons that could significantly increase your cost. Inbound faxing costs $4.99 per month, call recording costs $8 per month for the low- and mid-tier plans, and a global number costs $4.99 to $14.99 per month. Additional phone lines cost $4.99 per month (you only get one per account for the low-priced plan or one per user on the other tiers).
Although Phone.com does not provide a free trial, you can test it out before committing with a 30-day money-back guarantee.
More precisely, Phone.com is an excellent option for healthcare professionals who need to comply with HIPAA regulations for their communications. The HIPAA-compliant technology is included in all plans for voice calls, and for video conferences in the premium plans.
DialPad
Starting Price: $15 to $35 /month/user
Pros
Budget-Friendly: Offers affordable monthly pricing.
Unlimited Domestic Calls: These are included across all plans.
AI-Powered Transcriptions: Provides automated call and voicemail transcriptions.
Multilevel Auto Attendant: Available on every plan.
SMS Texting: Included in all packages.
Cons
Limited Phone Support: Full support is not available with the lowest-tier plan.
Guaranteed Uptime: A 100% uptime guarantee applies only to Enterprise-level plans.
International Rates Apply Additional charges for international calls and texts on all plans.
Read About Dial Pad
Dialpad is among the finest value VoIP services for small to mid-sized organizations, providing robust AI-driven capabilities at an affordable price, even though it isn't the most affordable choice. With monthly subscriptions ranging from $23 to $35 per user and savings for yearly billing, Dialpad offers competitive pricing.
In addition to standard features like voicemail transcription, personalized call routing, and an AI-powered call assistant that records calls in real-time and offers insights, all Dialpad subscriptions include unlimited calling between the United States and Canada. Additionally, Dialpad distinguishes itself with integrated AI-powered capabilities like post-call summary and call sentiment analysis that enhance customer interactions without the need for extra third-party software.
The most basic requirements are covered by the standard plan, but you will need to select the higher-tier alternatives if you want access to features like comprehensive analytics, interfaces with well-known CRM applications, and international phone lines. Voicemail transcriptions and call recordings are included, but cloud storage is limited. Furthermore, some customers could discover that custom reporting and advanced IVR are add-ons for specific subscriptions.
Small to medium-sized enterprises who appreciate dependable VoIP calls, cutting-edge AI-driven insights, and productivity tools will find Dialpad ideal. Teams in charge of sales and customer service stand to gain the most from it since they can use AI to improve client interactions and expedite processes.
Conclusion
Voice over Internet Protocol (VoIP) technology is quickly changing the way companies communicate by providing adaptable, economical, and exceptionally efficient options to conventional telephone systems. The VoIP companies emphasized - 8x8, Call Hippo, Google Voice, Phone. com, and Dialpad - all provide distinct characteristics and pricing alternatives to suit a range of business requirements. From modest beginnings to expansive corporations, these service providers enable smooth worldwide communication, flexibility, and compatibility with additional resources, rendering them indispensable in the present digital environment. Selecting the appropriate VoIP service provider is not solely a move towards optimized operations but also a tactical investment that fosters sustained business expansion. At AI Soft Mart, we are dedicated to assisting organizations in exploring their alternatives to discover the most suitable VoIP resolution, facilitating seamless and more efficient correspondence that satisfies the requirements of contemporary commerce.
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